Whilst we’ll always make every effort to deliver the products on the agreed delivery date, we can’t be held responsible for matters beyond our control that results in your products not arriving on the day in question. Please don’t book builders or hire equipment for the day of delivery in case of any events resulting in the scheduled delivery being delayed.

In the unlikely event of your product not arriving on the scheduled delivery day, we’ll normally be able to deliver the products the next working day.

Failure to be at site on a day that has been pre-booked for delivery, or where there is a lack of access available to the site, could incur a redelivery charge of £70 per crate or pallet and upwards. This charge is imposed by the delivery company and we pass these charges on at cost.