Carefully measure the width and length of the area you’re looking to cover and multiply these together to get the square meterage.

Our tile calculator will then help you include a percentage for wastage and work out the total area and number of tiles you need to buy.

We pack our products as carefully as possible for delivery, but despite this some products may damage in transit: the industry standard is to allow for up to 7%. In addition to this, you’ll need to cut some slabs for edges or borders.

Finally, no matter how professional you are, we all make mistakes, and you may find that some tiles get damaged or incorrectly cut during the laying process.

We always recommend ordering an extra 10–20% on top of your measured area.

Why? Because no matter how carefully we package the tiles, some products may damage in transit, some will need cutting for edges or borders, and a few might not make the cut (pun intended!) during installation. That extra 10–20% is your insurance policy for peace of mind – it helps you finish the job without last-minute shortages or scrambling for top-ups.

Different batches of tiles can vary slightly in colour or tone, even with the same product. Ordering everything in one go means all your slabs come from the same batch, ensuring a consistent, seamless finish.

Making sure you order enough tiles to start with, also saves you the time, hassle, and additional costs of extra deliveries.

While we do our best to package everything securely, minor edge chips and small amounts of damage (up to 7% of the delivery) are within expectations for wastage.

If damages exceed 7% of your total order, we’ll refund proportionally and, if it’s over 20%, we’ll look into dispatching replacements (just send us clear images of the damage so we can assess the claim).