We deliver to all UK mainland addresses. Some remote postcode areas are subject to additional charges and longer lead times, which will be confirmed at checkout.

We also deliver to many parts of Europe but please contact us to discuss your requirements as delivery charges vary considerably.

Delivery to an address other than your billing address is permitted.

We offer free standard delivery to most UK postcodes on orders over £50, which can take up to 3-6 working days. Working days include Monday – Friday and exclude Bank Holidays.

You can choose an Express Delivery option for many of our products which arrives in 1-2 working days. This carries an additional charge of £15 per pallet.

The following postcodes carry a delivery surcharge and costs will be confirmed at checkout: AB, IV1-3, PH8-10, PH15-18, KW1-14, PH19-41, PH49-50.*

There are also a small number of locations which (for example Scottish islands) that require us to provide a quote to confirm the delivery costs. You’ll be advised of this at checkout.

Deliveries normally occur between 8am – 6pm. On rare occasions delivery could be outside of these times, but this is the exception.

Unless otherwise stated, all deliveries will be made to the kerbside or the bottom of the driveway, using a tail lift vehicle.

This vehicle will lower the product to the ground using an electric lift. The pallet of products is then pulled off using a manual pallet truck. It’s really important that the ground that the pallet is unloaded onto is flat and solid. Deliveries are typically made on an 18-tonne vehicle. Access will therefore be needed for a rigid lorry (up to 20 ft.), otherwise additional delivery charges may be applied.

If the delivery location is hard to access (i.e. narrow or unmade roads) please let us know before delivery, so we can arrange for an appropriate vehicle and avoid redelivery costs.

The delivery team aren’t responsible for any additional lifting or carrying of your goods. We don’t deliver items to multiple addresses.

Whilst we’ll always make every effort to deliver the products on the agreed delivery date, we can’t be held responsible for matters beyond our control that results in your products not arriving on the day in question. Please don’t book builders or hire equipment for the day of delivery in case of any events resulting in the scheduled delivery being delayed.

In the unlikely event of your product not arriving on the scheduled delivery day, we’ll normally be able to deliver the products the next working day.

Failure to be at site on a day that has been pre-booked for delivery, or where there is a lack of access available to the site, could incur a redelivery charge of £70 per crate or pallet and upwards. This charge is imposed by the delivery company and we pass these charges on at cost.